Governing Principles for Privacy on HomeBuyersTour.com

When you browse the public areas of the HomeBuyersTour.com website, none of your personal information is obtained for storage.  If and when you choose to register for services at HomeBuyersTour.com we will collect personal information from you.  Its primary use will be to provide you with a fully customized online experience, including personalized User ID/password accounts, online transactions, other interactive communications and services, and to fulfill our legal and regulatory requirements.  You will be explicitly asked for any information that personally identifies you or that allows HomeBuyersTour.com to contact you.  HomeBuyersTour.com will provide you with the means to verify and update your personal information, allowing you to ensure that such information is correct and current. If you believe at any time that we have not adhered to the policy stated above please notify HomeBuyersTour.com by email at support 'at' homebuyerstour.com or by phone at 510-635-1100, and we will use all commercially reasonable efforts to identify and promptly correct the problem.

Frequently Asked Questions

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What personally identifiable information will HomeBuyersTour.com collect from me?
What are Cookies and how are they used?
Who is collecting my personal information?
Who will HomeBuyersTour.com share my information with?
What control do I have over the collection, use, and distribution of my personal information?
Will I be able to access and update my personal information?
How does HomeBuyersTour.com protect my sensitive financial information, such as credit card numbers?

What personally identifiable information will HomeBuyersTour.com collect from me?

Information is collected in several different ways and for a variety of different reasons. For example, personal information is collected when you send us an email, or when you register for one of HomeBuyersTour.com's services such as a PostOpen or Auto-Notification account. During such registration, HomeBuyersTour.com asks for your name, e-mail address, address, and other information. The more information you provide, the better we are able to customize our services for you.  Any transactions that require the collection of sensitive data such as your credit card information will be done over fully secured servers using sophisticated encryption technology for your protection. Any page on HomeBuyersTour.com that includes a request for personal information will include a link to this Privacy Policy.
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What are Cookies and how are they used?

Our web server tracks and collects general information about visits to our site through the use of "cookies." Cookies monitor which areas of our site are highly visited and which are not, allowing us to give you a better web site by letting us track what is useful to you and what is not. Based on this information, we can improve the site, provide you with tailored information, and save your preferences while you're at our site. Cookies are used at many major sites, and do not give us access to any personally identifiable information about you, such as your name, postal/service address, email address, or account number. We do not provide cookie information to any third party other than companies helping us to improve our web site. If you are uncomfortable with our use of cookie technology, you can set your browser to refuse cookies or to alert you when cookies are being sent.
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Who is collecting my personal information?

When you provide HomeBuyersTour.com with your personal information, you are providing it to us alone, unless otherwise explicitly stated. Some promotions or services may include the collection of personal information that may be shared with sponsors or other companies. HomeBuyersTour.com advertisers and web sites that have links on our site that you choose to follow may also collect personally identifiable information about you. This Privacy Policy does not cover the practices of those sites.
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Who will HomeBuyersTour.com share my information with?

Your information may be shared with the following: HomeBuyersTour.com business partners and sponsors; The nature of disclosure of your personal information to business partners and sponsors will be described to you prior to transfer of such data.  Prospective partners, advertisers, and other parties; To describe and promote our offerings to prospective partners, advertisers, investors, and other parties, HomeBuyersTour.com may share aggregated data regarding our users. Such data in no way identify individual users, and are collected and distributed to provide profiles of HomeBuyersTour.com's user base (e.g., 55% of our users are currently homeowners), and for other lawful purposes.
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What control do I have over the collection, use, and distribution of my personal information?

The collection and use of your personally identifiable information by HomeBuyersTour.com, including its distribution to other parties, is permission-based, meaning that such information will be collected and used with your knowledge.  HomeBuyersTour.com may, from time to time, issue newsletters to its registered members via email. Such newsletters may include banner advertising and promotional/product offerings from HomeBuyersTour.com business and service partners. If you do not wish to receive such emails, simply tell us by issuing a request to support 'at' homebuyerstour.com. 
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Will I be able to access and update my personal information?

You may edit your personally identifiable information on HomeBuyersTour.com by accessing the Setup section of your PostOpen account, which you can access at any time by using your HomeBuyersTour.com User ID and password. If you have forgotten your HomeBuyersTour.com password, follow the links to request we send it you via email.  If you have signed up for the email Auto-Notification service, you can suspend the service at any time by clicking the URL provided in the message.
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How does HomeBuyersTour.com protect my sensitive financial information, such as credit card numbers?

There are areas on HomeBuyersTour.com that require sensitive financial and personal information to complete a transaction. This includes advertising services for open homes requiring credit cards, and more. Any time we ask for sensitive information like a credit card number, such information will be transmitted using industry-standard, secure socket layer (SSL) encryption.
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